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Can't Pay Ticket Online faq

I can't pay my ticket online - why?

If you try to pay for your ticket on the Court's e-payment website (https://www.paybill.com/sccsuperiorcourt ), you may see the following message: "This citation is not payable through this system or could not be found." There are a number of possible reasons why you cannot use the e-payment system for your ticket at this time.

One common reason is that it is too soon, and your citation is not yet in the Court's system.

After you are given a traffic citation by a law enforcement officer (police, highway patrol, etc.) you should receive a courtesy notice from the Court by mail in about 45 - 60 days. The courtesy notice indicates the citation has arrived at the Court from the ticketing law enforcement agency, and is in the Court's system. You can not pay the ticket, online or in person, or sign up for Traffic School, until it is in our system.

If you have already received your courtesy notice and still cannot pay online, or it has been longer than the time period listed above, you should contact the Traffic Division in person or by phone using the contact information here: http://www.scscourt.org/self_help/traffic/locations.shtml, or you can email Traffic Division staff at sstrafficinfo@scscourt.org.

Another common reason that you cannot pay online is that your case may be delinquent and therefore is not eligible for on-line payment. You should immediately contact the Traffic Division in person or by phone using the contact information here: http://www.scscourt.org/self_help/traffic/locations.shtml, or by emailing Traffic Division staff at sstrafficinfo@scscourt.org.

When contacting the Court about your citation, be sure to provide as much information as possible: your citation number (if you have it), case number (if you have it), your full name, address, and birth date.

 

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